Foundations of OR: Problem Structuring Methods
Overview An introduction to Soft OR and the methods for working with strategic and complex problem situations and structuring qualitative data.
Description
- The Problem Structuring Methods (PSMs) course provides delegates an introduction to Soft OR.
- PSMs are suitable for working with strategic and complex problem situations and structuring qualitative data.
- PSMs are relevant to strategy-making, problem-solving, decision-making, and policymaking.
Learning objectives
- The difference between expert and process consulting in OR
- The history and nature of PSM approaches
- How to identify opportunities for PSM approaches
- How to design PSM interventions
- How to map the strategic situation of an organisation
- How to surface strategic issues, identify new ideas and develop action plans
- The difference between the various PSMs in practice
- How to use selected soft OR tools – rich pictures, causal mapping, systems modelling
- Practical instruction in using SSM and SODA will be given to bring the analyses to life.
- Case studies will be used to allow delegates to get a feel for the nature of this type of OR practice and to experience the key elements of selected approaches.
Topics
- An overview of PSM
- The difference between expert and process consulting
- The history and nature of PSMs.
- Introduction to SSM, SODA, Causal Mapping, Rich Picturing, Systems Modelling, SCA and Robustness Analysis.
- Critique of PSMs.
Audience
Analysts who need to make use of soft approaches within their OR practice.
Analysts who wish to participate in strategic projects or projects dealing with complex problem situations.
Course format
- PowerPoint presentation to introduce the topics
- Case studies based on ‘real world’ problems
- Practical instruction in using SSM and SODA will be given to bring the analyses to life.
- Group discussion/work to explore the topics in more detail
- Bring questions from your own work to embed your learning
- Supporting resource pack available to use following the course
Related courses
- Foundations of OR: OR and Strategy
- Foundations of OR: System Dynamics